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Privacy Policy

(Last updated on: May 25, 2018)

This privacy policy ("Privacy Policy") is part of our Terms of Service and designed to explain which information we collect and how we handle and use it. In this policy, “We” or “us” refers to our company Kingdom Crafting LLC, which is responsible for the website (at savetheworldornot.com, savetheworldornot.net, and savetheworldornot.org), the Save the World or Not® game service, and related services like the Save the World or Not® newsletter and customer service. We collectively refer to all these services, our products and software, and any content and data within and available through these, as “Services” in the following.

This Privacy Policy applies only to information collected by us, and does not apply to third-party services and websites, e.g., if you follow an external link from our website. Their policies may be different from ours, and we encourage you to review them as well.

By ordering, purchasing, subscribing to, accessing, interacting, and using our Services in any way, or interacting with us by other means, you acknowledge that you have read, understood, and agree to this Privacy Policy. As our Services and the law are continuously updated and evolving, the Privacy Policy may be revised by us from time to time, and the most recent version will be accessible at our website savetheworldornot.com. Your continued access and use of our Services constitutes your acceptance of the revised Privacy Policy, and we recommend reviewing the current version from time to time. If a material change is made, we may notify customers of our Services, by sending an email to the email address that you registered with us, by means of a notice on the Services, or other places we think are appropriate. What constitutes a “material change” will be determined at our sole discretion, in good faith, and using common sense and reasonable judgment.

In some cases, we are faced with “Exceptional Situations” where we have a good faith belief that, or investigate whether, an action is required or appropriate to comply with the law, to enforce or apply our Terms of Service and other agreements, or to protect the rights, property, or safety of us, our users, or others. In such situations, we do not guarantee the terms of this Privacy Policy.

Note that our Privacy Policy is NOT compatible with the European Union's General Data Protection Regulation and we therefore do not permit access to our Services while you are physically located within the area of the European Union.

1. WHAT WE COLLECT

To guarantee your privacy, most importantly, WE DO NOT SAVE YOUR NAME, HOME ADDRESS, CREDIT CARD NUMBERS, ETC., AT ANY TIME OR ANYWHERE, unless this constitutes part of other information, e.g., if you used your name in emails to our customer service.

The information we collect may include any request to our servers, webserver logs, interactions with the website and game, your game’s state, options/settings/configurations, system errors and analysis, information about cheating, hacking, and other unauthorized activities, information provided at registration, the email address, username, password, and license keys, purchase information (excluding personal information provided to payment gateways, but including country/location identifications necessary for tax purposes), information to document that you are legally allowed to access our Services, unique device IDs or other device/system identifiers, your newsletter subscription status, any communication with us, and process and communication status information such as whether an email from us to you has been received, opened, replied to, or bounced, and which content of it has been accessed. We may also receive information about you from other sources and add it to your account information, e.g., information related to fraud protection.

The information we collect may be time-stamped and may be linked to an abstract user ID in case of data collection from our website or if you have not registered yet, and to your account in case you have purchased/registered/used an account. Some information may be analyzed and stored in abstract form, e.g., to identify play patterns, and some of the information will also or only be stored in aggregated ways and not linked to your account information.

If you think that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us and we will try to resolve your request.

Google Analytics (see Section 4), which is used on our websites, also reports audience data (such as age, gender, and interests) to us. This data is not connected to any user session log, your account information, or abstract user IDs, and saved by us only in aggregated ways.

2. TRANSFER, STORAGE AND RETENTION

We operate globally, and any information may be transferred to, stored at, processed, and used in different countries than yours. We follow strict security standards to protect personal and other information. Email addresses and similar personal information (information that personally identifies you) will always only be stored and transmitted in encrypted form. Note that no security method is 100% secure, however, and we cannot guarantee its absolute security.

We retain your information in a personally identifiable way as long as your account is active, there are ongoing legitimate business or legal needs to do so, or it is necessary for potential Exceptional Situations. If you wish to terminate your account, you may request to terminate your account here. Note that archived versions might still exist after deletion.

If an account that was terminated has a history of problematic behavior, e.g., cheating or unacceptable behavior toward our customer service, we will retain related account information for the case of future interactions with such persons.

Information that is not (or not yet) connected to an account may be retained until we decide that retaining this information is no longer needed or practical.

3. USE OF COLLECTED DATA

We collect and process information for such purposes as providing and customizing the website, game experience, and related services for you, authentication, fulfilling your purchase orders, responding to your requests, communicating with you, identifying and addressing cheating, fraud, malicious actions and network attacks, and improving our services, products, marketing and operations in general. While we may use and share information that does not personally identify you / your account in any way (e.g., to communicate how many customers have purchased a product), we will never share your individual personal information apart from the following situations:

Some information about your game state may be posted publicly, e.g., as part of leaderboards, or be available to other players in the game. This information will never be displayed with your registration information, but only in relation with a public username that you can select yourself.

4. GOOGLE ANALYTICS

Our website makes use of Google Analytics. You can learn more about the privacy policy of Google analytics here, and learn how to opt out of that service here.

5. CONTACT INFORMATION

If you have additional questions or any other request related to your privacy and personal information, please contact us electronically at any time. Alternatively, you can reach us by sending postal mail to:

Kingdom Crafting LLC
16192 Coastal Hwy
Lewes, DE 19958
USA